Refund policy

All Sales Are Final
At Van Blanc, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed, unless the item you receive is faulty or damaged.

Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us within 7 days of delivery. We may request photos of the defect to verify the issue. If approved, we will provide a replacement or store credit.

Non-Returnable Items

• Sale items

• Gift cards

• Personalized or custom pieces

Responsibility of the Customer
We are not responsible for lost, stolen, or delayed packages once shipped. Please ensure your shipping details are correct before completing your order.